Fine report: a verbal statement or a written statement. Which is best?

The fine report answer:

In the of a fine report, I would advise against making an oral statement. Verbal statements sometimes give rise to misunderstandings that can later be used against you. It is wise to only state that the company will respond in writing with a statement to the fine report. This gives you the opportunity to discuss how you want to draw up the statement towards the Dutch Food and Consumer Authority. In addition, you are not obliged to make a statement immediately. In fact, it must be communicated, otherwise, a fine report is invalid from the start.

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