Fine report: a verbal statement or a written statement. Which is best?
In the case of a fine report, I would advise against making an oral statement. Verbal statements sometimes give rise to misunderstandings that can later be used against you. It is wise to only state that the company will respond in writing with a statement to the fine report. This gives you the opportunity to discuss how you want to draw up the statement towards the NVWA. In addition, you are not obliged to make a statement immediately. In fact, it must be communicated, otherwise a fine report is invalid from the start.
Disclaimer: Wij proberen onze antwoorden up-to-date te houden, maar wij kunnen dit niet garanderen aangezien de wetgeving dagelijks kan veranderen. Vandaar dat wij u aanraden om (bij twijfel) altijd even contact met ons op te nemen.